Sales Agreement

Distance Sales Agreement

Article 1- The Parties

1.1. Seller

Name: Dogac Cosmetics

Located at 915/2 Sk. No: 1 D: 9 Bornova İzmir

Phone: 0 232 339 76 21

E-mail: info@dogackozmetik.com

 

1.2. Receiver

Name - Surname / TC.No:

Address:

Telephone                                 :

E-mail:

 

Article 2- Subject

The subject of this agreement, the buyer of the SELLER's web site http://www.dogackozmetik.com/shop electronically ordered the following qualifications sales fee related to the sale delivery of the product mentioned in the Law No. 4077 on the Protection of Consumers Distance Determination of the rights obligations of the parties in accordance with the provisions of the Regulation.

Buyer, seller's name, title, full address, telephone other access information, the basic characteristics of the goods subject to sale, sales price, including taxes, payment methods, delivery terms costs, etc. all preliminary information about the goods subject to sale the use of the right to “withdraw nasıl how to use this right, the authorities to which they can submit complaints objections, etc. is informed by the seller in a clear, understandable internet environment, confirming this preliminary information electronically then ordering the goods.

 

http://www.dogackozmetik.com/shop site on the preliminary information the order given by the buyer is an integral part of the invoice is.

Article 3- Product / Payment / Delivery Information Subject to Contract

Type type of products / products, quantity, brand / model, sales price, payment method, delivery person, delivery address, invoice information, shipping charge are given below. The person to be billed the person making the contract must be the same. The following information should be accurate complete. The buyer accepts to fully cover the damages arising from the inaccurate incomplete information of this information, the buyer also accepts any responsibility arising from this situation.

The SELLER reserves the right to suspend the order if the information provided by the BUYER does not coincide with the reality, if deemed necessary. In case the SELLER detects problems in the order, if the BUYER cannot reach the BUYER from the phone, e-mail postal addresses given by the BUYER, it shall freeze the execution of the order for 15 (fifteen) days. The PURCHASER is expected to contact the SELLER regarding the matter during this period. If no response is received from the BUYER during this period, the SELLER shall cancel the order in order to prevent damage to both parties.

Received Product / Products

Name, code:… pieces

Total Sales Price:…. -TL

Payment: Credit Card / Bank Transfer (EFT)

Delivery Person:

Phone number                               :

Address to be delivered:

Invoice Person / Institution:

Billing address                                     :

Tax Administration                                      :

Tax Registration Number:

Shipping Cost:… -TL

 

Article 4- Contract Date Force Majeure

The contract date is the date on which the order was placed by the buyer ../../…. It is history.

Conditions that do not exist are not foreseen on the date of the signing of the contract, which develop beyond the control of the parties that, when it arises, make it impossible for one both parties to fully partially fulfill their obligations obligations, force them to fulfill their obligations on time (natural disaster, war) , terrorism, insurrection, changing legislation provisions, seizure strike, lockout, production communication facilities, etc.). The party acting as a force majeure shall notify the other party immediately in writing.

During the continuation of the force majeure, the parties shall not be liable for failing to fulfill their actions. If this force majeure situation continues for 30 (thirty) days, each party shall be entitled to unilateral termination.

Article 5- Rights Obligations of the Seller

5.1. The Seller agrees undertakes to fulfill the acts imposed on the contract in full except for force majeure pursuant to the provisions of the Law No. 4077 on the Protection of Consumers the Regulation on Distance Contracts.

5.2. Persons under the age of 18 (eighteen) cannot shop at www.dogackozmetik.com/shop. The seller shall be based on the correct age of the buyer specified in the contract. However, the seller cannot be held responsible in any way due to the wrong typing of the buyer's age.

5.3. Http://www.dogackozmetik.com/shop is not responsible for price inaccuracies caused by system errors. Accordingly, the seller is not responsible for the system, design price errors that may arise due to interventions to the website by illegal means. The buyer cannot claim from the seller based on system errors.

5.4. You can shop by credit card (Visa, MasterCard, etc.) bank transfer at http://www.dogackozmetik.com/shop. Orders that are not transferred within three days from the date of order are canceled. The processing time of the orders is not the moment of the order, but the time when the required collection is made from the credit card account the transfer (EFT) reaches the bank accounts. Payment methods, such as payment shipment postal check, without consultation with customer service are not accepted.

 

Article 6- Rights Obligations of the Buyer

6.1. The Buyer agrees undertakes to perform the actions imposed on the contract in full except for force majeure.

6.2. The buyer accepts undertakes that he is deemed to have accepted the terms conditions of the business contract with the order will make the payment in accordance with the payment method specified in the contract.

6.3. The buyer shall provide the seller's name, title, full address, telephone other access information on the website http://www.dogackozmetik.com/shop, the basic characteristics of the goods subject to sale, sales price, including taxes, terms of payment, delivery conditions costs, etc. . all preliminary information about the goods subject to sale the use of the right to “withdraw nasıl how to use this right, the authorities to which they can submit complaints objections, etc. on this subject, acknowledges declares that it has confirmed this preliminary information electronically.

6.4. Subject to the preceding clause, the Buyer shall have read informed the information on the order / payment / use procedure the information on the order / payment / use procedure, including product order payment conditions, instructions for use of the product, precautions warnings against possible situations. the necessary confirmation in the environment.

6.5. In case the buyer wants to return the product, he accepts undertakes not to damage the product its packaging in any way to return the original invoice delivery note at the time of the return.

 

Article 7- Order / Payment Procedure

Order:

The VAT amount (including the total installment amount in installment transactions) of the products added to the shopping basket is processed by the recipient of the relevant bank card after being approved by the buyer. Therefore, an order confirmation mail is sent to the customer before the orders are shipped. Shipment is not made until order confirmation mail is sent.

Any disruption in the process problems with the credit card may be notified to the recipient by using one more of the telephone / fax / e-mail ways specified in the contract. If necessary, the buyer may be asked to contact his bank. The processing time of the orders is not the moment when the order is placed, but when the required collection is made from the credit card account the transfer (EFT) is determined to reach the seller accounts.

In the event that it is understood that the goods subject to the contract cannot be procured for an exceptionally justified reason / stock problem is encountered, if the buyer immediately informs approves immediately clearly, another product of equal quality price can be sent to the buyer according to the buyer's desire choice; another product may be sent, the product may enter the stock delivery obstacle can be expected to be eliminated / the order can be canceled.

In cases it is impossible to fulfill the obligation to deliver the goods subject to the contract, the buyer shall be notified of this situation the total price paid any documents that put him under debt shall be returned to him within ten days at the latest the contract shall be canceled. In such a case, the buyer shall not demand any additional material moral damages from the seller.

 

Payment:

At http://www.dogackozmetik.com/shop, buyers who do not want to use their credit card information on the internet are offered the possibility of ordering by cash transfer. In payment by wire transfer, the buyer can choose the most appropriate bank make the transfer. If an EFT has been made, the date of deposit will be considered. When making wire transfers / EFT, the “Sender Information aynı must be the same as the Invoice Information the order number should be written.

If the credit card of the Buyer does not pay the Seller's cost to the Seller due to unfair unlawful use by the unauthorized person after the delivery of the Product, the Seller shall not pay the Seller the product within 10 days. It is mandatory to send. In such cases, the shipping costs shall be borne by the Buyer.

If the buyer has preferred to pay by credit card, the BUYER shall confirm the relevant interest rates the default interest information from the bank separately accept that the provisions regarding interest default interest shall be applied within the scope of the “Credit Card Agreement arasındaki between the Bank the BUYER in accordance with the provisions of the legislation in force, declares undertakes.

 

Article 8- Shipping / Delivery Procedure

Shipment:

Upon receipt of the order confirmation e-mail, the product (s) are handed over to the shipping company to which the seller has contracted.

Delivery:

The product (s) will be delivered to the buyer's address with the cargo agreed by the seller. The delivery time is 30 days from the receipt of the order confirmation e-mail the establishment of the contract. This period may be extended for a maximum of ten days, provided the recipient is notified in writing with a continuous data carrier.

The products are sent to the regions the cargo companies do not deliver addresses by telephone notification.

In regions the Cargo Company delivers once a week, in case of inaccuracies deficiencies in shipment information, some social events natural disasters may cause sagging within the specified time period. The buyer cannot bear any responsibility to the seller due to these sags. If the product is to be delivered to another person / organization other than the Buyer, the seller is not responsible for any extra shipping costs that may arise from the person / organization not accepting the delivery, inaccuracies in the shipment information / the absence of the Buyer. If the product / products did not reach the customer within the specified days, delivery problems should be reported to the customer service immediately using shop@dogackozmetik.com e-mail address.

In case of damaged package; damaged packages should not be received a record should be recorded to the Cargo Company official. If the Cargo Company official considers that the package is not damaged, the buyer has the right to open the package there to check that the products are delivered undamaged to ask for a record of the situation again. Once the package is received by the Buyer, it is assumed that the Cargo Company has performed its duties in full. If the package has not been accepted the record has been kept, the situation should be reported to the seller Customer Service as soon as possible with the copy of the record remaining in the Buyer.

 

Article 9- Procedure for the Right of Return Cancellation of Products

Product Returns:

The buyer has the right to withdraw from the contract within seven days of receiving the goods without giving any reason without paying penalties. In accordance with the general communiqué no. 385, the buyer is required to complete the return sections at the bottom of the 2 invoices of the seller delivered with the goods in full correctly sign a copy of the product together with the product. The right of withdrawal period starts from the day the goods are delivered to the buyer. Returned product products must be covered by buyer.

There is no right of withdrawal for goods prepared in accordance with the buyer's wishes / his personal needs.

In case the buyer uses his right of withdrawal, the seller shall return the total price received within ten days after the receipt of the invoice containing the cancellation notification any document that puts the consumer under debt at no cost.

The decrease in the value of the goods received the existence of a reason that makes it impossible to return does not prevent the exercise of the right of withdrawal. However, if the impairment impossibility of the return is due to the consumer's fault, the seller must compensate the value decrease in the value of the goods.

The general return period is 7 days for each product that is purchased for a short time. During this period, the return of products that have been unpacked, used, destroyed so on will not be accepted. Returns must be made with the original packaging.

In case of any opening, deterioration, breakage, destruction, tearing, use other situations in the product packaging that is purchased for the purpose if the product cannot be returned to the buyer at the time it was delivered to the buyer, the product will not be returned its cost will not be refunded.

For product returns, the situation should first be communicated to customer service. The return information of the product is sent to the customer by the seller. After this meeting, the invoice containing the information about the product return must be sent to the seller via the Cargo company delivering to the address of the buyer. The return product that reaches the seller is accepted as refund if the conditions provided in this agreement are met the refund is made to the buyer's credit card / account. No refund will be made until the product is returned. Reflection period of credit card refunds to credit card accounts is at the disposal of the related bank.

If the purchase has been made by credit card in installments, the credit card return procedure will be applied as follows: If the buyer has submitted the purchase request in several installments, the Bank will refund the buyer in installments. After the seller pays the entire amount of the product to the bank at once, in case the installment expenses returned from the bank poses to the credit card of the buyer are not returned to the victim, the refund amounts requested by the Bank are transferred to the bearer account in installments. The installment amounts paid by the buyer until the cancellation date, if the date of return of the card does not coincide with the account cut-off date of the card 1 (one) refund will be reflected, the buyer has paid the installments before the refund, after the sale of the installments, the number of installments paid before the refund will take more months current debts will be dropped.

In case of return of goods services received by card, the seller cannot pay to the buyer with cash in accordance with the contract signed with the Bank. The merchant, ie the seller, will return it through the related software in case of a return transaction. The refund to the credit card will be made by the Bank in accordance with the above procedure after the buyer pays the fee to the Bank at once.

 

Article 10-Warranty

Products that are used cleaned in accordance with the instructions for use are guaranteed for 2 years against any manufacturing defects under the following conditions: The provisions of the Turkish Commercial Code shall apply to commercial works.

Article 11- Confidentiality

The information provided by the buyer to the seller in order to make payment with the information specified in this agreement shall not be shared with the third parties by the seller.

Seller may disclose this information only in the presence of administrative / legal obligation. Within the scope of any forensic investigation documented as a research license, the seller may provide the relevant authority with the information requested from him.

Credit Card information is never stored.

Information such as the recipient's e-mail address, postal address, telephone is used only by the seller for standard product delivery information procedures. In some periods campaign information, information about new products, promotional information can be sent to the buyer after approval.

 

Article 12- In case of dispute, the competent courts enforcement offices

In the event of a dispute arising from the application of this agreement, the Consumer Arbitration Committees the Consumer Courts in the settlement of the Buyer the Seller are authorized up to the value announced by the Ministry of Industry Trade each year in December.

In the event that the order is realized, the Buyer shall be deemed to have accepted all the terms of this agreement. ... / ... / ...