Delivery Returns

Return Product: Buyer has the right to withdraw from the contract within seven days after receiving the goods without giving any reason without paying penalty. In accordance with the general communiqué no. 385, the buyer is required to complete the return sections at the bottom of the 2 invoices of the seller delivered with the goods in full correctly sign a copy of the product together with the product. The right of withdrawal period starts from the day the goods are delivered to the buyer. Returned product products must be covered by buyer.

In case the buyer uses his right of withdrawal, the seller shall return the total price received within ten days after the receipt of the invoice containing the cancellation notification any document that puts the consumer under debt at no cost.

The general return period is 7 days for each product that is purchased for a short time. During this period, the return of products that have been unpacked, used, destroyed so on will not be accepted. Returns must be made with the original packaging.

For product returns, the situation should first be communicated to customer service. The return information of the product is sent to the customer by the seller. After this meeting, the invoice containing the information about the product return must be sent to the seller via the Cargo company delivering to the address of the buyer. The return product that reaches the seller is accepted as refund if the conditions provided in this agreement are met the refund is made to the buyer's credit card / account. No refund will be made until the product is returned. Reflection period of credit card refunds to credit card accounts is at the disposal of the related bank.

In case of return of goods services received by card, the seller cannot pay to the buyer with cash in accordance with the contract signed with the Bank. The merchant, ie the seller, will return it through the related software in case of a return transaction. The refund to the credit card will be made by the Bank in accordance with the above procedure after the buyer pays the fee to the Bank at once.